Calvin Bacon

Jul 182011
 

Editors’s note: This is the fifth of a series five articles about leading innovation by Dr. Bacon in Wisepreneur.

The understanding that innovation is the competitive frontier is so prevalent today that many organizations just assume it. Leaders know that innovation is critical to the organization’s growth and survival. In fact, with so many organizations innovating, one must wonder how it is possible to effectively compete in an innovation economy. The answer is that basic innovation is not enough. Organizations must accelerate innovations to outpace other organizations. Here are some suggestions about how you might go about accelerating innovation in your organization.

Solicit ideas from people inside and outside your organization.
Asking customers to take a survey or asking employees to submit to a suggestion box just isn’t good enough anymore. Innovation is too important to a growing organization to use passive tools. Leaders must ask people inside and outside the organization to get involved. As stated by Kumar Nochur, “As people get more involved in your project, they may volunteer to take on more responsibility for it’s execution. Even if some people do nothing more than provide initial advice, by asking for their opinions early, you engage them in the development of the idea and thereby establish connections that could help you down the road[1].” Increasingly external innovation resources are becoming “open” in that the technology may be developed by many outside people in such a way that it is not really a trade secret. Open innovation sources and crowdsouring innovation have become major concepts for some companies.

Look for opportunities and ideas that overlap.
Each innovation project should have benefits that justify them separately, however leaders should look for overlap between projects where resources may be leveraged. This may require someone to coordinate efforts across innovation teams. The coordinator should look for commonalities in technology and in methods. Overlap in technology may permit the organization to use existing research in more than one project thus reducing project costs and simplifying implementation. As people use the organizational innovation process, people learn how the process might be improved. Any lessons about the technology or the methodology should be shared with others in the organization to get the biggest impact from innovation activities.

Pursue incremental innovation as well as disruptive innovation.
Incremental innovation and disruptive innovation are not mutually exclusive. Even though many of the same tools can be used in both approaches, an organization can leverage innovative growth by creative a separate innovation process for each of these. The incremental projects will satisfy the leader’s urge to get innovation implemented quickly while the disruptive innovation provides a way to overtake competitors in the long run.

Use a strategic structured approach to creative problem solving.
It seems for some organizations that unstructured brainstorming is the default innovation tool. After all, it is simple, quick, and fun. However, brainstorming is only one of the many innovation tools that may help solve an innovation challenge. The innovation leader should consider the type of innovation challenge, the information available, and the resources available before deciding on which tool to use. Regardless of which tool is used, people need to know how to use it. According to Tom Kelley, “The problem with brainstorming is the everyone thinks they already do it.” Then he states, “But I believe you can deliver more value, create more energy, and foster more innovation through better brainstorming[2].”

Create metrics that gauge innovation processes.
Measures beget action. It’s fascinating how organizations often improve from just measuring and knowing what is going on. If your organization is only getting performance that is average, maybe it’s because it is using the same measures as all the other organizations. When an organization creates a new metric, it causes everyone in the organization to look at things differently. A fresh look typically leads to new ideas on how to solve a problem or to capture an opportunity. A good way to develop innovation metrics is to include the innovation’s impact on any of the organization’s stakeholders. For example, consider the effect on customers, on employees, on suppliers, or on the community. Make a list of all the critical stakeholders then define innovation outcomes in terms of the effect on them. According to the Kumar Nochur, author of Executing Innovation[3], “When it comes time for you to present your idea to others, you stand a better chance of succeeding if you’ve thought about the innovation from the perspective of your stakeholders.”

Innovation leaders must remember that innovation is a strategic matter for the organization. Decision-makers must broaden their definition of organizational resources and look for synergies to get the biggest impact from innovation projects. Organizations that learn to do this and do it faster than other organizations will be more successful in the long run.

 

About the Author:
Calvin Bacon is the Director of Creative Services at Wisepreneur.com. His areas of interest include idea generation and innovation management. ©Calvin M. Bacon, Jr. 2011


[1] Executing Innovation, Kumar Nochur, 2009, Harvard Business, Boston

[2] The Art of Innovation, Tom Kelley, 2001, Random House, New York.

[3] Executing Innovation, Kumar Nochur, 2009, Harvard Business, Boston.

Apr 252011
 

Allocating Resources in a teamEditors’s note: This is the fourth of a series five articles about leading innovation by Dr. Bacon in Wisepreneur.

In innovation, as with other areas of business, the bottom line is that your organization exists to bring profits and other benefits to the stakeholders of the firm. Therefore decision-makers should allocate resources with the expectation of a return on resources they dedicate to an innovation project. Just as investments into stocks, bonds, or real estate, organizations create a portfolio[1] of innovation projects to reduce the diversifiable risks of those innovations. This helps increase the likelihood of success. However, there are other things decision-makers can do to increase the effectiveness and the efficiency of the resource allocation process.

Develop a budget that includes funds for innovation resources.
Too often leaders fail to earmark funds or innovation rather they simply assume they will use whatever is left over after expenses are covered. This is short-sighted thinking. Organizations should decide how fast they want to grow and provide enough money to fund the innovation required to get it done. For many organizations, this is hard to do because there are so many other needs for funds. However, innovation projects must have adequate funding or else they are apt to fall short of their full potential. Another pitfall is under-funding disruptive innovation projects. As Peter Skarzynski and Rowan Gibson state, “Since the vast majority of the organization’s revenues are coming from existing customer segments and distribution channels rather from new ones, it is natural for senior managers to allocate capital accordingly. Thus, the “innovations” that end up getting funded are typically the incremental product enhancements within established businesses rather than the rule-breaking strategies out on the edge[2].”

Allocate funds to support specific innovation projects with specific purposes.
Leaders may choose to allocate long-term innovation funding in a general way, but short-term funding should fund specific innovation projects with specific purposes. There should be a clearly stated customer benefit and a narrowly defined project scope. There are many potential innovation projects that any organization might choose to support, but only those that are in line with the strategic goals of the organization should have funding. All projects should have a plan that participants can use to track progress of the innovation effort.

Allocate resources proportional to the idea opportunity.
When planning resources to any particular innovation project, it is wise to allocate resources in stages and to make the amount of resources proportional to the potential opportunity. It is difficult to know what the opportunity actually is so allocating resources in stages permits leaders to assess the project before committing additional resources. While decision-makers may calculate risks and rewards, judgment is key in innovation decision making. By tracking innovation over time, leaders develop decision making skills that enable them to make sound resource allocation decisions.

Understand that disruptive ideas may be less risky that incremental ideas; risk is not always proportional to the size of the opportunity.
When it comes to implementing innovation, sometimes it’s tempting to take the safe path. After all, if an idea is actually innovative, there are plenty of inherent risks. However, occasionally the big idea is less risky than a small one. For instance when the organization has experience with the technology associated with a big idea or when the technology is well understood. In addition, the innovation leader must think about what it takes to make the organization successful. Sometimes it takes a bigger innovation to reach the organization’s growth goals. So if the organization is really committed to improvement, incremental increases may not be good enough. For some leaders, this takes the ability to suspend risk-aversion. In fact, the creativity and innovation process requires the ability to cope with uncertainty. According to Andrew Pak and Jeannine McGlade, “In business today, what is known is considered safe, and what is concrete is considered true. On the dark and unknown side, when our creative genius is sparked, we begin to venture into a world of abstraction, ideas, and possibilities[3].”

Test the potential innovation before committing organizational resources.
If testing is done properly, an organization can do it at a reasonable cost. What a leader must consider is the cost of testing versus the cost of not testing. Testing prior to fully funding an innovation project can save money by avoiding costs of a poor idea and by learning more about the project before planning it in full. Another reason for testing the innovation is that the lessons from the testing can be beneficial even if decision-makers halt the project. Leaders should create a process to institutionalize learnings from successful tests and unsuccessful test as well.

Sequence the resource allocation to correspond to the idea development timeline.
Timing of resource outlay should match the need of the innovation project. Matching funding with the project timeline assures efficient use of resources. If a leader provides resources too early, resources are idle waiting for the project to progress. If a leader allocates resources too late, then the organization must postpone the benefits from the project. This is more than just a matter of proper project management. The momentum from one well-paced project tends to affects others in the same organization. To keep innovation moving, an organization must script the action like a play.

In general when it comes to resource allocation for innovation there are two things to remember. First, allocate the type and amount of resources that will help ensure the innovation is a success. Allocating too few resources not only cause one project to suffer, but also can affect other projects by taking away the momentum and energy of the organization. Second, the organization should earmark resources well before the resources are needed. When decision-makers identify resources early, it helps remove barriers, and it demonstrates an organizational commitment to innovation.

About the Author:
Calvin Bacon is the Director of Creative Services at Wisepreneur.com. His areas of interest include idea generation and innovation management. ©Calvin M. Bacon, Jr. 2011 


[1] “Portfolio Selection,” Harry Markowitz, 1952, Journal of Finance.

[2] Innovation to the Core, Peter Skarzynski & and Rowan Gibson, 2008, Harvard Business Press, Boston.

[3] Stimulated, Andrew Pek & Jeannine McGlade, 2008, Greenleaf Book Group Press, Austin, Texas.